Frequently Asked Questions

Can we refill our empty Jar?

At this current time we don't offer bulk toothpaste for jar refills. We opted to use our 100% recyclable jar over a plastic tube. You can repurpose our jars or put them in the recycling with a clean conscience. We do however have a number of "zero waste" stores that carry our product and offer refills. Please ask for for Nelson Naturals at your local zero waste store.

My toothpaste is drying up / getting hard -
We strive to provide you with the cleanest possible product free of any unnecessary emulsifiers, gelling agents or other filler. Leaving the lid on between use should prevent our product from drying. Should you find that our product has dried up, simply add some water and stir with a metals spoon. Start with only a few millilitres and add till desired consistency is reached.

Do you ship internationally?

Yes, we do. Please select the country you are shipping to on the checkout page.


I am a retailer - How can I stock your product? 

We always welcome new retail partners. If you are interested in stocking our product please contact us at and tell us a little bit about yourself including -
Where you are located and some information about your store.