Frequently Asked Questions


How do I use it?

Because of our powerful, naturally antibacterial ingredients like colloidal silver, sea salt and essential oils, this formula is very effective at killing germs and bacteria in your mouth and it will do the same in the Jar! because of this we recommend dipping your brush directly in the jar to apply. Not only is this extremely easy to use but you can actually get it all out. Alternatively, you can use a small spoon to apply to bristles. 

Please re-cap the jar after use to prevent the product from drying.

Can we refill our empty Jar?

At this current time we don't offer bulk toothpaste for jar refills. We opted to use our 100% recyclable jar over a plastic tube. You can repurpose our jars or put them in the recycling with a clean conscience. We do however have a number of "zero waste" stores that carry our product and offer refills. Please ask for for Nelson Naturals at your local zero waste store.

My toothpaste is drying up / getting hard -
We strive to provide you with the cleanest possible product free of any unnecessary emulsifiers, gelling agents or other filler. Leaving the lid on between use should prevent our product from drying. Should you find that our product has dried up, simply add some water and stir with a metal spoon. Start with only a few millilitres and add till desired consistency is reached.


Do you ship internationally?

Yes, we do. Please select the country you are shipping to on the checkout page.

What makes Nelson Naturals better than any other toothpaste?

Most brands use harsh chemicals like Sodium Fluoride and Sodium Lauryl Sulfate. These chemicals are highly toxic and if ingested it is recommend you contact poison control. Nelson Naturals uses only food grade ingredients.

The consistency of the paste changes over time is this OK?

Yes, absolutely. It will not go bad, but it might dry out if left out for an extended period. If this happens, just add a bit of water and stir!

I have sensitive teeth, can I still use Nelson Naturals?

Yes - you may even find that you experience a decline in sensitivity after using Nelson Naturals. We use liquid trace minerals which are known to help strengthen and restore enamel.

I am a retailer - How can I stock your product? 

We always welcome new retail partners. If you are interested in stocking our product please contact us at info@nelsonnaturals.com and tell us a little bit about yourself including -
Where you are located and some information about your store.